{"id":2482,"date":"2025-10-06T16:13:14","date_gmt":"2025-10-06T15:13:14","guid":{"rendered":"https:\/\/yellowgreen-otter-815805.hostingersite.com\/?page_id=2482"},"modified":"2026-01-24T20:20:41","modified_gmt":"2026-01-24T19:20:41","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/supercomple.com\/en\/obchodni-podminky\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2482\" class=\"elementor elementor-2482\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc2e844 e-flex e-con-boxed e-con e-parent\" data-id=\"fc2e844\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-461c86e elementor-widget elementor-widget-heading\" data-id=\"461c86e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b16fea elementor-widget elementor-widget-text-editor\" data-id=\"8b16fea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Supercomple Terms and Conditions<br \/>IC\u030cO: 22639209 with its registered office at \u0160kolsk\u00e1 689\/20, Nov\u00e9 M\u011bsto (Prague 1), 110 00 Prague, registered in the Commercial Register maintained by <strong>Municipal Court in Prague<\/strong>, Section C.<\/p><p>for the sale of natural dietary supplements for optimizing health and vitality through an online store available at supercomple.com.<\/p><p>Contact details: Email: info@yellowgreen-otter-815805.hostingersite.com Phone: +420 777 777 315<\/p><ol><li><h4>Introductory provisions<\/h4><\/li><\/ol><p>1.1. These terms and conditions govern the rights and obligations between the seller and the natural person (buyer) when concluding a purchase agreement through an online store.<\/p><p>1.2. The seller is Supercomple, Company ID: 22639209<br \/>1.3. The online store refers to the website interface available at supercomple.com.<\/p><p>1.4. The terms and conditions do not apply to purchases made by entrepreneurs and legal entities.<\/p><ol start=\"2\"><li><h4>Order and conclusion of contract<\/h4><\/li><\/ol><p>2.1. All information on the website is for informational purposes only.<\/p><p>2.2. The purchase contract is concluded upon confirmation of the order by the seller sent to the buyer's email address.<\/p><p>2.3. The buyer agrees to the use of means of distance communication.<\/p><ol start=\"3\"><li><h4>Price and payment terms<\/h4><\/li><\/ol><p>3.1. Prices are listed including VAT and are valid for as long as they are displayed on the website.<\/p><p>3.2. Payment options: \u2013 Cashless card payment<\/p><p>\u2013 Bank transfer<\/p><p>\u2013 Online gateways (e.g., Apple Pay, Google Pay)<\/p><p>3A.1. Platebn\u00ed metody<\/p><p>Platby v internetov\u00e9m obchod\u011b supercomple.com jsou zaji\u0161\u0165ov\u00e1ny prost\u0159ednictv\u00edm platebn\u00ed br\u00e1ny spole\u010dnosti ComGate, a.s.<\/p><p>Dostupn\u00e9 platebn\u00ed metody zahrnuj\u00ed zejm\u00e9na:<br \/>\u2013 platbu platebn\u00ed kartou (VISA, Mastercard),<br \/>\u2013 online bankovn\u00ed p\u0159evody,<br \/>\u2013 platebn\u00ed slu\u017eby Apple Pay a Google Pay (je-li dostupn\u00e9).<\/p><p>3A.2. Poskytovatel platebn\u00ed br\u00e1ny<\/p><p>Poskytovatelem platebn\u00ed br\u00e1ny je spole\u010dnost:<br \/>ComGate, a.s.<br \/>Go\u010d\u00e1rova t\u0159\u00edda 1754 \/ 48b<br \/>500 02 Hradec Kr\u00e1lov\u00e9<br \/>I\u010cO: 27924505<\/p><p>E-mail: platby-podpora@comgate.cz<br \/>Telefon: +420 228 224 267<\/p><p>V\u00edce informac\u00ed o platebn\u00ed br\u00e1n\u011b je dostupn\u00fdch na:<br \/>https:\/\/www.comgate.cz\/cz\/platebni-brana<\/p><p>3A.3. Reklamace plateb<\/p><p>P\u0159\u00edpadn\u00e9 reklamace nebo dotazy t\u00fdkaj\u00edc\u00ed se plateb je mo\u017en\u00e9 sm\u011b\u0159ovat bu\u010f na prod\u00e1vaj\u00edc\u00edho prost\u0159ednictv\u00edm kontaktn\u00edch \u00fadaj\u016f uveden\u00fdch v t\u011bchto obchodn\u00edch podm\u00ednk\u00e1ch, nebo p\u0159\u00edmo na poskytovatele platebn\u00ed br\u00e1ny ComGate, a.s.<\/p><ol start=\"4\"><li><h4>Delivery terms<\/h4><\/li><\/ol><p>4.1. Delivery is carried out according to the current offer of carriers on the website.<\/p><p>4.2. The buyer is obliged to check the goods upon receipt.<\/p><ol start=\"5\"><li><h4>Rights arising from defective performance<\/h4><\/li><\/ol><p>5.1. The rights and obligations of the parties are governed by civil law regulations.<\/p><p>5.2. The goods are intended for consumption; for hygienic reasons, it is not possible to withdraw from the contract once the packaging has been opened.<\/p><ol start=\"6\"><li><h4>Withdrawal from the contract<\/h4><\/li><\/ol><p>6.1. The buyer has the right to withdraw from the contract within 14 days of delivery if the goods have not been opened (for hygiene reasons).<\/p><p>6.2. The buyer is obliged to return undamaged goods without undue delay.<\/p><p>6.3. Funds will be refunded within 14 days of withdrawal.<\/p><p>6.4. The buyer acknowledges that the effects of the products offered are individual and may vary. For this reason, it is not possible to<\/p><p>make a claim on the grounds that the product did not produce the expected effect.<\/p><ol start=\"7\"><li><h4>Privacy Policy<\/h4><\/li><\/ol><p>7.1. Personal data is processed in accordance with the GDPR and is used only for the fulfillment of orders and for marketing purposes with the consent of the buyer.<\/p><ol start=\"8\"><li><h4>Final provisions<\/h4><\/li><\/ol><p>8.1. These terms and conditions are valid from September 1, 2025.<\/p><p>8.2. The seller reserves the right to change the terms and conditions at any time.<\/p><p>8.3. Out-of-court settlement of consumer disputes is provided by the Czech Trade Inspection Authority (www.coi.cz).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Obchodn\u00ed podm\u00ednky Obchodni\u0301 podmi\u0301nky spolec\u030cnosti SupercompleIC\u030cO: 22639209 se si\u0301dlem \u0160kolsk\u00e1 689\/20, Nov\u00e9 M\u011bsto (Praha 1), 110 00 Praha, zapsane\u0301 v obchodni\u0301m rejstr\u030ci\u0301ku vedene\u0301m M\u011bstsk\u00e9ho soudu v Praze, odd\u00edl C. pro prodej pr\u030ci\u0301rodni\u0301ch dopln\u030cku\u030a stravy pro optimalizaci zdravi\u0301 a vitality prostr\u030cednictvi\u0301m internetove\u0301ho obchodu dostupne\u0301ho na webove\u0301 adrese supercomple.com. Kontaktni\u0301 u\u0301deje: E-mail: info@yellowgreen-otter-815805.hostingersite.com Telefon: +420 777\u00a0777 315 [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2482","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Obchodn\u00ed podm\u00ednky - SuperCompl\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/supercomple.com\/en\/obchodni-podminky\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Obchodn\u00ed podm\u00ednky - SuperCompl\u00e9\" \/>\n<meta property=\"og:description\" content=\"Obchodn\u00ed podm\u00ednky Obchodni\u0301 podmi\u0301nky spolec\u030cnosti SupercompleIC\u030cO: 22639209 se si\u0301dlem \u0160kolsk\u00e1 689\/20, Nov\u00e9 M\u011bsto (Praha 1), 110 00 Praha, zapsane\u0301 v obchodni\u0301m rejstr\u030ci\u0301ku vedene\u0301m M\u011bstsk\u00e9ho soudu v Praze, odd\u00edl C. pro prodej pr\u030ci\u0301rodni\u0301ch dopln\u030cku\u030a stravy pro optimalizaci zdravi\u0301 a vitality prostr\u030cednictvi\u0301m internetove\u0301ho obchodu dostupne\u0301ho na webove\u0301 adrese supercomple.com. 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